Privacy Policy

Effective date: January 2, 2026

This Privacy Policy describes how Kona Florist we collects, uses, and shares information when you use our mobile application Kona Florist and related services (collectively, the “Service”). This policy applies specifically to the Kona Florist & Driver APP Android application published on Google Play.

By installing or using Kona Florist, you agree to the collection and use of information in accordance with this Privacy Policy.

Developer information

Developer / Company: Port Royal Consulting

Address:Portroyalconsulting.com, USA

Contact email for privacy inquiries: info@portroyalconsulting.com

Website:https://konaapi.zaiportal.com/

Users may contact us at info@portroyalconsulting.com for any questions, complaints, or requests related to this Privacy Policy, including data access or deletion.

Information we collect

Kona Florist collects the following information to enable florist ordering, delivery, and personalized experiences:

Account and customer information

Name, email, phone number, and custom wishes/content you provide when placing orders or creating an account.

Location information

Precise or approximate device location (via GPS or network) to calculate delivery addresses, show nearby florists, and optimize routes. Location is requested only when placing orders and can be denied or disabled.

Photos and media

Photos from your device gallery or camera to attach to orders (e.g., for custom designs or special requests).

Contacts

Access to your device contacts to select recipients for orders or gifts (e.g., adding their name/phone for delivery notifications). We do not upload or store full contact lists without your action..

Push notifications

Device identifier (e.g., FCM token) for sending order updates, delivery status, promotions, and reminders.

Usage and device information

Device model, OS version, IP address, app interactions (e.g., screens viewed, order history), and crash logs for performance monitoring.

How we use information

We use collected data for:

1. Processing orders, matching matching wishes to florists, and coordinating deliveries using location and customer details.
2. Personalizing recommendations (e.g., nearby stores based on location).
3. Sending push notifications for order status and updates.
4. Improving the app via analytics on usage, photos, and contacts access patterns.
5. Legal compliance and fraud prevention.

Sharing of information

We do not sell personal data. Sharing occurs only:

1. With florists/delivery partners for order fulfillment (e.g., name, wishes, location, photos).
2. Service providers: Firebase for push notifications and analytics; payment gateways (no card details stored); hosting (AWS).

Legal authorities if required

Data retention and deletion

Data is retained only as needed (e.g., order details for 2 years for disputes). Request deletion via info@portroyalconsulting.com or in-app account settings—we verify and remove within 30 days, except legal holds.

Data security

We use HTTPS encryption, secure servers, and access controls. Permissions (location, photos, contacts, notifications) are prompted only when needed and revocable in device settings.

Children’s privacy

Kona Florist is not for children under 13. We do not knowingly collect data from them.

Your rights and choices

Contact info@portroyalconsulting.com to access, correct, delete, or opt out. Disable permissions in Android settings.

Changes to this Privacy Policy

Updates posted here with effective date. Continued use implies acceptance.